CUSTOMER SERVICE
At Interstate Motor & Auto Service, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Interstate Motor & Auto Service. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Interstate Motor & Auto Service, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Interstate Motor & Auto Service focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Interstate Motor & Auto Service, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1991, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 704-596-4110 or email us.
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Reviews
Great place if you need auto service. Chris and Beaver are top notch. Steve Brady - Near Charlotte NC |
Great place to get your automobile serviced. Timothy R. - Near UNC Charlotte, Charlotte NC |
This is, in my opinion, the BEST family-owned mechanic shop in Charlotte, probably all of NC. The owner, Beaver, is the most honest, honorable, and direct person I've ever met in this business. He expects the same traits in his staff. Youll never have to worry about them trying to "pad" your estimate. R.D. - Near Harrisburg NC |