Best Auto Repair, Charlotte

Interstate Motor & Auto Service
9800 Newell Hickory Grove Road Charlotte
NC 28213

Call Us

704-596-4110

Working Hours

Interstate Motor DBA Newell Service Center Penske Truck and Cruise America RV Rentals
8533 Old Concord Rd, Charlotte
NC 28213

Call Us

704 921-4844

Working Hours

CONTACT US

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Great place if you need auto service. Chris and Beaver are top notch.

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Great place to get your automobile serviced.

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This is, in my opinion, the BEST family-owned mechanic shop in Charlotte, probably all of NC. The owner, Beaver, is the most honest, honorable, and direct person I've ever met in this business. He expects the same traits in his staff. Youll never have to worry about them trying to "pad" your estimate.

Partners

ASE (Automotive Service Excellence)
Independent Garage Owners of North Carolina
UniSelect - SAX
ALL-DATA
IDENTIFIX
MITCHELL 1
interstate
MOOG
GATES
CHAMPION
Car Care Aware
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