• 704-596-4110

  • Interstate Motor & Auto Service
    9800 Newell Hickory Grove Road
    Charlotte, NC 28213

  • Interstate Motor DBA Newell Service Center Penske Truck and RV Rental
    8533 Old Concord Rd,
    Charlotte, NC 28213

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NORTH AMERICAN WARRANTY

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed

NORTH AMERICAN WARRANTY

Parts Plus Warranty

All Parts Plus Car Care Center Customers who received the North American Warranty Statement are protected from unexpected repairs on both parts and labor for 24,000 miles or 24 months, whichever comes first. If you have a problem with a covered repair performed at a Parts Plus Car Care Center simply call 1-877-252-4609 (toll-free). The Warranty Administrator will direct you to a Car Care Center in the market for repairs. If there is no Car Care Center in the market, they will direct you to one of more than 35,000 participating repair facilities for service. The repair facility will obtain authorization from the Warranty Administrator and perform the repair on your vehicle. Once the repair is completed, the shop will contact the Warranty Administrator. You pay nothing for covered repairs.

If you are within 25 miles of the original repair shop, the Warranty Administrator will direct you back to that shop.






Nationwide Warranty Coverage


The North American Warranty covers parts and labor for a period of 24 months or 24,OOO miles, whichever comes first.

Normal Warranty Coverage can include:

  • Air conditioning, heating and climate control systems
  • Engine cooling system(s)
  • Engine performance or drivability services and repair
  • Fuel system(s)
  • Electronic engine management system and other on-board computer systems (engine, body, brake and suspension computers), cruise control systems
  • Brake system(s)
  • Starting and charging systems
  • Electrical system(s)
  • Exhaust system(s)
  • Ignition system(s)
  • Steering/suspension systems, wheel bearings, CV joints, half-shafts and driveshafts
  • Other minor repairs
  • *Towing & Rental Car



Service & Vehicles NOT Covered by the North American Warranty outside of the 25-mile radius of the original service dealer:


ENGINE:

    Any internal repairs or replacement of internal components, or replacement of engine assembly.

TRANSMISSION, TRANSAXLES

    Automatic - any internal repair or component replacement requiring the removal of the automatic transmission or transaxle from the vehicle or disassembly of the same.
    Manual - any internal repair or component replacement requiring the removal of the transmission or transaxle from the vehicle or disassembly of the same.
    Clutches - Clutch component or assembly repair or replacement.

DRIVE AXLE/DIFFERENTIAL ASSEMBLY

    Any repair or component replacement requiring the removal of internally lubricated components or replacement of the drive/axle differential assembly.

BODY, PAINT, MOLDING REPAIR

COMMERCIAL VEHICLES

TIRES

What People Say About Us

  • reviewicon

    Great place if you need auto service. Chris and Beaver are top notch.

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    Great place to get your automobile serviced.

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    This is, in my opinion, the BEST family-owned mechanic shop in Charlotte, probably all of NC. The owner, Beaver, is the most honest, honorable, and direct person I've ever met in this business. He expects the same traits in his staff. Youll never have to worry about them trying to "pad" your estimate.

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    I really liked their honesty they told me what I should do to get my car fix instead of trying to do it knowing they couldn't get it fix just to get the money !! If I ever need my transmission done I for sure will go to this place also the people that work there are very kind and helpful !!!

  • reviewicon

    Took my wifes Element in for front wheel noise. I thought it was wheel bearings or the calipers weren't releasing fully. Chris test drove it and couldn't get it to make any noise. He said the bearings and calipers were fine. In fact he told me the calipers had been replaced. He said he could replace the rotors and pads but couldn't guarantee it would stop the noise. You can't go wrong with doing normal maintenance a little early on the wifes car. The mystery noise went away. They had every opportunity to take advantage and didn't. I appreciate their honesty and will have all my maintenance and repairs done here from now on. Highly recommend! Thanks guys!

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    Always love these guys over and beyond customer service!!!

  • reviewicon

    Chris is good people.

  • reviewicon

    Won't take my car anywhere else. Good honest work.

Call us for service: 704-596-4110

ASE (Automotive Service Excellence)
Independent Garage Owners of North Carolina
UniSelect - SAX
ALL-DATA
IDENTIFIX
MITCHELL 1
  • Car Care Aware